Who we are

Our website address is: https://www.stuartcollins.com

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information and Additional information

How we protect your data:

We only use  secure 3rd party apps with proven service level agreements. Emails are securely contained. No personal Identifiable information is passed to any 3rd party and data is stored locally and not via a 3rd or 4th party.

What data breach procedures we have in place:

Our standard process of contacting the parties affected as soon as we are made aware of the issues, and diagnosing how a breach took place. A formal report is then generated and passed out explaining the entire process from how the breach took place, how it effects you personally, and what actions have been taken to mitigate future issues.

What third parties we receive data from:

The Email is passed through to our systems unedited. Analytics is anonymised.

What automated decision making and/or profiling we do with user data:

None. Its passed onto a human handler.

Industry regulatory disclosure requirements

COLLECTION OF PERSONAL INFORMATION

There are a number of ways in which we collect your personal information, the main ways we collect information about you are things you tell us about yourself and from things we ask other people or organisations to share with us. Things you tell us could include conversations we have on the telephone, or what you’ve written on a quotation enquiry or proposal form, or information received by email or post. We may also collect information about you directly from an individual who has a policy with us under which you are insured, for example you are a named driver under your partner’s motor insurance policy.

Where Stuart Collins and Co is the data controller of your personal information we may collect various data from you. The information we may collect in the processing of cover will include contact details such as name, postal and email address, telephone number. Details of other persons included on the policy where they are named on your policy and your relationship to them. Further information required will include date of birth, driving licence details, driving history including conviction and claim details.

The legal grounding for processing of your information is to provide your insurance policy and we have a legitimate business need to use your personal information to provide you with a quotation, setting up cover and administering your policy.

Who may we disclose your personal information to?

In order to provide your cover we may disclose your personal information to insurers, legal expenses or breakdown and accident assistance providers. Other third parties may include the Police, Financial Ombudsman Service and other regulatory bodies.

Where you have named an alternative contact (such as relative) to speak with us on your behalf. Once you have told us of your alternative contact, this person will be able to discuss aspects of your policy with us and make changes on your behalf.

The information you provide is used solely for the purpose of providing a policy and is never used for marketing purposes.

PRIVACY POLICY

We will keep your personal information for as long as reasonably necessary and in order to comply with our legal and regulatory obligations. How long we keep personal information is determined by our regulatory obligations. We typically keep quote information for 3 years and policy records for up to 10 years from the end of our relationship with you. Long term insurance products such as liability insurance is kept for an extended period.

YOUR RIGHTS REGARDING USE OF YOUR PERSONAL INFORMATION

The right to access your personal information You are entitled to a copy of the personal information we hold about you. There will not normally be a charge for dealing with these requests. Your personal information will be provided to you in writing, unless otherwise requested, or where you have made the request by electronic means, in which case the information will be provided electronically.

The right to rectification

We take reasonable steps to ensure that the personal information we hold about you is accurate and complete. However, if you do not believe this is the case, please contact use and ask us to update or amend it.

The right to erasure

In certain circumstances, you have the right to ask us to erase your personal information, for example where the personal information we collected is no longer necessary for the original purpose. However, this will need to be balanced against other factors as there may be some legal and regulatory obligations which mean we cannot comply with your request.

Right to restriction of processing

In certain circumstances, you are entitled to ask us to stop using your personal information, for example where you think that the personal information we hold about you may be inaccurate or where you think that we no longer need to process your personal information. You should be aware we never use your information for marketing purposes.

Right to data portability

In certain circumstances, you have the right to ask that we transfer any personal information that you have provided to us to another party of your choice. Once transferred, the other party will be responsible for looking after your personal information.

The right to lodge a complaint

You have a right to complain to the ICO at any time if you object to the way in which we use your personal information. More information can be found on the Information Commissioner’s Office website, www.ico.org.uk.

Security

We use various organisational and technical security measures designed to protect your personal information from unauthorised use or disclosure