Overview and Guidelines
Overview and Guidelines for extended foreign use of the AXA Insurance Motor Policy that we issue.
The following is information which you may find useful should certain circumstances arise that leave you wondering what action to take.
Being Involved in an Accident Outside UK
We suggest that in the first instance you contact us, we have a phone number that you may use from outside UK which enables you to report the incident to AXA Insurance, and you may be contacted by their European claims department. If you are involved in an accident the claim numbers are 0044 121 698 8979 from countries outside the UK and 0121 698 8979 from the UK.
If your policy covers damage to your vehicle and assuming the vehicle is economically repairable, we will ask you to email an estimate to us and we will pass this to the claims department at AXA Insurance. (whilst AXA does have translation facilities we suggest, if possible, that the estimate be translated to English for less delay). There is no loan car system as we have in the UK but if the repairer will loan you a car, we are unable to extend cover as the vehicle will be one that is not registered in the UK.
If you have taken Legal Expenses cover that we offer with ARAG, at the completion of repair and assuming a non fault accident we will give you a number to contact them, in order that they may recover uninsured losses. For example, excess and/or medical or other costs arising from the
accident. Usually, it is not possible to recover hire car costs when outside UK.
THE COURTESY CAR FACILITY DOES NOT OPERATE OUTSIDE THE UK
Please note that this is a UK motor policy and includes use here without restriction. Whilst you may be told that Green Cards are no longer required in the EU we prefer you to have one and therefore issue them with your cover papers.
Breakdown and Accident Assistance
We have a scheme with no limit on time in Europe (also UK) and no age of car limit at an annual premium of £240.00. To see the terms and conditions go to our website www.stuartcollins.com and click on the breakdown tab.
Winter Tyres
We are often asked whether our policy requires the car to be fitted with winter tyres. Being a UK policy there is no mention, but if you are in an area where they are required by local diktat (or just by conditions) it would be advisable to do so as in the event of your causing an accident you would find it difficult to defend yourself and with modern tyre and wheel designs being what they are the winter tyres would at least allow you to travel more safely.
Geographic Limits
The policy gives the cover selected by you without limit of time across the 27 states of the EU plus Norway, Serbia and Switzerland.